FAQ's

We accept payments from major credit card companies like Visa, Mastercard, and American Express.

Share details about your shipping policies, item returns, or customer service.

Shipping rates can vary depending on your region and are calculated at checkout.

Here are the full details of our Shipping Policy.

Yes, we offer free shipping for large domestic orders over £200.

For international orders, we offer free shipping over £300.

Yes, we ship our garments to muses all over the world!

We pack our orders fast, so please get in touch ASAP if you'd like to cancel your order.

If it hasn't been packed or shipped yet, we'll be able to cancel and refund you the full amount. Please contact orders@oddmuse.co.uk with your order number and wait 72 hours for a response.

Please note: we cannot guarantee modifications before dispatch.

We regularly update our page with new stock, or returned stock. You can sign up to your size on the chosen product and be notified when it becomes available.

Odd Muse London is not responsible for any import duties, taxes, customs fees, brokerage fees or any other charges issued by your local government. These charges are the responsibility of the recipient and the funds are received exclusively by your local government.

Find all exchange information here.

You can return your order up to 14 days after it has been delivered, if all tags are still attached.

Please find all returns information here.

Please note that items bought in sale or outlet are not eligible for a return OR exchange, only credit note.

Yes, you have to cover postage for a return. Odd Muse will cover posatge if the item is faulty, however, this is subject to our returns policy that you can find here.